Procare XcelTrax Air Ankle

We offer several shipping options for your convenience, including Standard Ground, Expedited, and Priority shipping. Rates and delivery times vary depending on the chosen method.

Shipping charges are based on factors like the size and weight of your order, the shipping method selected, and the destination. You can view the exact shipping cost at checkout before completing your purchase.

Yes, we offer free standard shipping on qualifying orders. To be eligible for free shipping, your order must meet the minimum purchase requirements, which are detailed at checkout.

Delivery times vary depending on the shipping method you select and your location. Standard Ground shipping typically takes 3-7 business days, while Expedited and Priority options offer faster delivery.

Currently, we only offer shipping within the United States. For international orders, please contact us for further information on potential shipping options.

Yes! Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order’s status and estimated delivery date.

If your package is delayed, please contact our customer support team for assistance. We will work with the shipping carrier to resolve the issue as quickly as possible.

Certain products may have specific shipping restrictions due to size, weight, or safety regulations. If this applies to your order, we will notify you during checkout.

We begin processing your order promptly to ensure quick delivery. If you need to make a change to your shipping address, please contact us immediately. While we may not be able to accommodate all address changes, we will do our best to assist you.

If you need your order urgently, please contact our customer service team before placing your order. We may be able to prioritize processing or offer faster shipping options.